Privacy Policy

Who We Are

Orangeries Newcastle provides orangery design and installation services in Newcastle upon Tyne and the surrounding North East. For any question about this policy or your personal information, email info@orangeriesnewcastle.co.uk.

What Information We Collect

When you request a quote, we collect the details you enter in the form: your name, email address, phone number, postcode, the service you are interested in and any project details you choose to share. We also record which page the form was sent from.

This website does not use analytics, advertising trackers or non-essential cookies. Our web host may keep standard server logs, such as IP addresses and the pages requested, for security and to keep the site running.

How We Use Your Information

We use your enquiry details only to respond to you, discuss your project and prepare a quotation. Our lawful basis is your request for information before entering into a contract, together with our legitimate interest in replying to enquiries. We do not sell your information or use it for unrelated marketing.

Who We Share It With

Quote requests are processed by Formspree, which receives the form submission and forwards it to us by email. Formspree may process data outside the UK under its own safeguards. Our email and website hosting providers also handle data on our behalf.

How Long We Keep It

We keep enquiry details only for as long as needed to respond to your enquiry and manage any resulting project, and for any longer period required by law.

Your Rights

Under UK data protection law you can ask to access, correct or delete your personal information, object to or restrict how we use it, and ask for a copy in a portable format. To make a request, email info@orangeriesnewcastle.co.uk.

If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office.